Senior Collections Specialist FRENCH SPEAKING


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Publicado hace 219 días


No especificado

Tipo de puesto:

In this role, you have the opportunity to

Take an active role in our team of Collections Specialists who will be responsible for cash collections with a defined group of major /key customer accounts, at Philips’ Healthcare for Canada by maintaining excellent relationships with our customers, internal finance leadership, and cross-functional business partners.


You are responsible for

  • Manage an active customer base of key accounts averaging $12 -$20 million dollars dependent on portfolio mix.
  • Contact clients with past due balances in the portfolio to obtain payment, payment commitment, and follow up on payment promises.
  • Meets or exceeds targeted cash collections metrics, reducing past due, bad debt exposure, and other quantitative targets.
  • Accountable for reporting any disputed/ short paid invoices, identifying root cause, and collaborating with the internal department to expedite resolution/payment.
  • Escalate major collection issues with Management that may require special attention/ support.
  • Assist the cash applications department with resolving payment application discrepancies ensuring adjustments are completed in a timely fashion.
  • Support and develop accounts receivable lean process improvements.
  • Prepare proposals for agency placement and write off to bad debt.


To succeed in this role, you should have the following skills and experience

  • Bachelors degree
  • A professional candidate with a strong collections background in business to business collections with a customer service/retention mindset (not third party)
  • Fluent in English and French
  • Experience in negotiation
  • Basic knowledge of accounting principles preferred.
  • SAP or similar ERP accounting application experience preferred.
  • Knowledge or experience working with Excel specifically (Vlook up and pivot tables)
  • Understanding of PCI (payment card industry) Sox compliance (internal control standards) in a collections environment preferred.
El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Konzerta sea responsable por ello.
La empresa dio por finalizado este aviso.
¡Te has postulado con éxito!