Tourism Industry, Advanced oral & written VIP Customer Service:
English + French + Portuguese;
English + French + Russian;
English + French;
Take accurate enquiry details from members, to provide the best solutions.
Develop and maintain relationships which benefit client.
Overcome objections, ability to multitasking and problem solving.
Excellent interpersonal and written/verbal negotiation/ communication skills to gain commitment to keep or use our products via telephone or e mail.
Collection follow up.
Maintain accurate records of all contacts with clients in CO software.
Maintain a current and accurate product, company and procedures knowledge.
Plan diary to make effective use of working day, time flexible and time management.
Undertake all responsibilities with reference to procedures.
Professionally and effectively contributes to team effort by accomplishing related results as needed, service oriented attitude.