Interpreter - Captioning ($1000 Monthly Salary + Production Bonus)

Alorica

Lugar de Trabajo:

Publicado:

Publicado hace 11 días

Salario

No especificado

Tipo de puesto:

DO YOU WANT TO BE PART OF SOMETHING INSANELY GREAT?

Our captioning program aids the deaf and hard of hearing community by efficiently and accurately re-voicing telephone conversations between a hearing party and a person with hearing loss via speech recognition software.

SALARY                $1000 Monthly + Production Bonus

SHIFT                    2:00 PM to 9:30 PM

 

JOB SUMMARY

Captioning agents send real time text captions to customers using voice-to-text transcription software. This service allows individuals with hearing loss to use the telephone for their daily communication needs.

This job requires the Captioning Agent to use their voice with the software to capture conversations. The agent must accurately repeat the conversation verbatim in real time. Full-Time and Part-Time positions are available.

 

KEY JOB RESPONSIBILITIES

  • Provide excellent customer service by dictating/captioning a variety of conversational topics verbatim.
  • Maintain a high level of dictation speed and accuracy.
  • Maintain strict consumer confidentiality.

  

JOB REQUIREMENTS

 

Minimum Requirements

  • 18 years or above
  • High School Diploma or GED required
  • Advanced English Communications Skills (oral and written)
  • Ability to use phone and computer systems

 

 Knowledge, Skills and Abilities:

  • Ability to communicate effectively through reading, writing, speaking and listening.
  • Stellar customer service skills – and an overwhelming desire to make lives better, one interaction at a time
  • Phone-related customer service a major plus
  • Familiarity with Microsoft Windows, Word, and Excel applications
  • Strong listening/comprehension skills
  • Ability to stay composed and objective
  • Conversational, patient and confident, with a positive attitude

 

  

ARE YOU UP FOR THE CHALLENGE?

APPLY NOW!

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Alorica
Industria
Servicios
Descripción
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers; online, on the phone, through social media and in-person. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 150 locations across the globe. Join Us!
Ubicación
Juan Díaz, Panamá