We are looking for a parttime General and Consular Affairs Officer, who is good with customers, empathic, has a professional problem solving mentality, and a passion for administrative, financial and consular procedures.
General affairs largely relate to finances (including accounting for the remittance of fees and administering the cash box). The officer submits invoices to the back office for processing after they have been initialled (to confirm contract performance) by the Operational Manager (OM) and financial administration.
In the field of consular affairs the officer’s duties mainly consist of performing front office activities related to consular services. The officer is accountable to the OM for the accuracy of the information provided and the correct application and implementation of the legislation, procedures and instructions in force. Relevant legislation, instructions and guidelines are important to performing duties properly. The officer receives and checks visa applications (Caribbean visa) and submits them to the RSO’s back office, and passport applications and submits them to the CSO’s back office.
The General and Consular Affairs Officer also acts as a back up to the Operational Manager and the Assistant to the Management Team.
B.1.1 RESULT AREAS AND RESULTS
1. General support in the field of financial administration,
2. Consular services
1. General support in the field of financial administration and GO (user support)
2. Consular services
B.4 KNOWLEDGE AND SKILL REQUIREMENTS
Flexibility: Adapts goal/approach if circumstances require.
Integrity: Acts according to generally accepted norms and values and in keeping with the civil service oath/affirmation.
Client orientation: Takes account of the client’s needs and interests.
Focus on result: Strives to achieve a predetermined result.
B.6 LEVEL OF EDUCATION / ADDITIONAL TRAINING AND KNOWLEDGE
C. WORK ENVIRONMENT
The Embassy is focused on promoting Dutch economic interests in Panama, as well as on providing excellent consular services to Dutchmen living in Panama.
The Embassy consists of a team of 10 persons, usually supported by 2 interns. The Embassy is working closely together with back offices in Washington and The Hague. For consular matters there’s a 24/7 Call Center in The Hague.
The Embassy is located in Oceania Business Plaza, Punta Pacifica.
The Embassy consists of:
The Ambassador, the Deputy Ambassador, an Immigration Liaison Officer (ILO), a Dutch National Police Officer (KLPD), an Assistant to the ILO/KLPD, 2 Economic Officers, a Senior Management Assistant, an Operations Manager, a driver and two interns.
D. STAFF MEMBER PROFILE
Has good social and communication skills, is discrete and has very high integrity standards. Has a flexible attitude and can work flexible hours. Able to master the work quickly and to work independently. Has an open and honest mindset. Is available on a short term.
For more information, contact the Operational Manager René Messing
tel. 280 6660.