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Customer Care & Sales Consultants - Juan Diaz


Lugar de Trabajo:


Publicado hace 20 días


No especificado

Tipo de puesto:


At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.



Your mission (should you choose to accept it) is to offer customer support through phone, to customers who have questions, concerns or confusion around a particular product or service.

You’re literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply.


Principal Responsibilities:


·         Communicate via inbound and outbound telephone calls with customers.

·         Provide prompt resolution to customer inquiries by providing appropriate and accurate information.

·         Accurately document and update records in required systems.

·         Generate fees and up-sell wherever possible.

·         Understand all programs, systems, and procedures necessary to perform job effectively.

·         Where applicable, communicate with customer to attempt to bring resolution to unpaid accounts.



·         High School Diploma and/or Highest Level of Education Certification/Diploma

·         Must be bilingual in English and Spanish, both oral and written language skills, depending on program.

·         Ability to maintain the highest level of confidentiality.

·         Ability to work in a team fostered environment.



Passion - Performance - Possibilities

Equal Opportunity Employer

El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Konzerta sea responsable por ello.
Salario bruto pretendido
¡Te has postulado con éxito!
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers; online, on the phone, through social media and in-person. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 150 locations across the globe. Join Us!
Juan Díaz, Panamá