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Publicado hace 52 días

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Collections Assistant

 

Are you our new Collections Assistant? Who is fluent in English and has excellent communication skills? Then we are looking for you!

 

Your challenge

Your challenge will be to answer and manage customer phone calls from our valuable key customers in North America in order to address common questions and inquires or to transfer the calls to the Collections Specialists.

 

Your responsibilities

·         Attend daily calls from our North America Market customers and manage credit card processing.

·         Identify and transfer calls from customers to other team members within the Collections organization.

·         Ensure accurate and reliable templates are sent to the customers.

·         Initiate process improvements ideas.

 

Your team

The credit & collections team in Panama are responsible for cash collections in North America, risk management and credit control activities. The credit & collections team is part of the Philips Global Business Services organization.

Our offer

We welcome you to a challenging, innovative environment with great opportunities for you to build a rewarding career path within Global Business Services teams.

We are looking for

  •    High School Degree. University is desirable, preferable in business or administration
  •   Native/Fluent in English
  • Strong communication and negotiation skills
  • Experience with Customer Service
  • Experience in a multinational environment (desirable)
  • Eager to achieve excellent results

 

 

 

El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Konzerta sea responsable por ello.
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