• Todo el país
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  • Chiriquí
  • Coclé
  • Colón
  • Darién
  • Herrera
  • Los Santos
  • Panamá
  • Veraguas
BUSCAR EMPLEOS

Customer Service - Wireless Devices

Alorica

Ver info de la empresa
Lugar de Trabajo:
Panama City, Panamá
Publicado:
Publicado hace 14 días
Salario
No especificado
Tipo de puesto:
Full-time
Área:
Ventas

 

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and collections, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

 

 Principal Responsibilities:

 

 Communicate via inbound and outbound telephone calls with customers.

  • Provide prompt resolution to customer inquiries by providing appropriate and accurate information.

  • Accurately document and update records in required systems.

  • Generate fees and up-sell wherever possible.

  • Understand all programs, systems, and procedures necessary to perform job effectively.

  • Where applicable, communicate with customer to attempt to bring resolution to unpaid accounts.

 

 

 Qualifications:

 

  • High School Diploma and/or Highest Level of Education Certification/Diploma
  • Must be bilingual in English and Spanish, both oral and written language skills, depending on program.
  • Ability to maintain the highest level of confidentiality.
  • Ability to work in a team fostered environment.

 

 

Passion - Performance - Possibilities

 

Equal Opportunity Employer

 

 

 

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Alorica
Industria
Servicios
Descripción
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers; online, on the phone, through social media and in-person. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 150 locations across the globe. Join Us!
Ubicación
Panama City, Panamá