Customer Service - Wireless Devices

Alorica

Publicado 11 de enero de 2017
Área Ventas
Tipo de puesto Full-time
Salario No especificado
Lugar de trabajo Panama City, Panamá

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We are seeking highly motivated individuals with excellent customer services skills that are looking to begin a career with a great company.  Alorica is an education first company that is committed to promoting from within, so there is unlimited growth opportunity.

Responsibilities

  • Listen and respond appropriately in all customer interactions
  • Manage customer relationships by performing the full range of customer service functions
  • Uses common courtesy and discretion to achieve customer loyalty
  • Troubleshoot and communicate technical answers clearly and concisely
  • Take accountability for and resolve all customer issues and follow up when appropriate
  • Deliver value to the company through customer conversion, retention and cross sell

Qualifications

  • High School Diploma
  • Advanced English communications skills
  • Passionate about technology
  • Previous Customer Service Experience (desired)
  • Ability to multi-task and use online resources
  • Strong problem solving and decision making skills
  • Comfortable in a fast-paced, dynamic environment

 

Alorica is an Equal Opportunity Employer

El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Konzerta.com sea responsable por ello.
Alorica
Industria:
Servicios
Descripción:
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers; online, on the phone, through social media and in-person. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 150 locations across the globe. Join Us!
Ubicación:
Panama City, Panamá
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