• Todo el país
  • Bocas del Toro
  • Chiriquí
  • Coclé
  • Colón
  • Darién
  • Herrera
  • Los Santos
  • Panamá
  • Veraguas

Customer Service - Energy Company

Alorica

Ver info de la empresa
Lugar de Trabajo:
Publicado:
Publicado hace 36 días
Salario
No especificado
Tipo de puesto:
Área:

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and collections, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

 

Principal Responsibilities:

 

·         Communicate via inbound and outbound telephone calls with customers.

·         Provide prompt resolution to customer inquiries by providing appropriate and accurate information.

·         Accurately document and update records in required systems.

·         Generate fees and up-sell wherever possible.

·         Understand all programs, systems, and procedures necessary to perform job effectively.

·         Where applicable, communicate with customer to attempt to bring resolution to unpaid accounts.

 

 Qualifications:

  • High School Diploma and/or Highest Level of Education Certification/Diploma
  • Must be bilingual in English and Spanish, both oral and written language skills
  • Ability to maintain the highest level of confidentiality.
  • Ability to work in a team fostered environment.

 

Passion - Performance - Possibilities

 

Equal Opportunity Employer

El contenido de este aviso es de propiedad del anunciante. Los requisitos de la posición son definidos y administrados por el anunciante sin que Konzerta sea responsable por ello.
Salario bruto pretendido
B
Postularme
¡Te has postulado con éxito!
Alorica
Industria
Servicios
Descripción
At Alorica, we only do one thing – we make lives better. How? By creating insanely great experiences for customers; online, on the phone, through social media and in-person. We call the OC home, headquartered in Irvine, CA, with more than 100,000 employees in 150 locations across the globe. Join Us!
Ubicación
Juan Díaz, Panamá